Contact Us

To reach us by phone:

Call our automated help line at (800) 790-6691

For Banking Centers (757)648-1700

To report a lost or stolen VISA Check Card call 1-800-554-8969 (available 24/7)

For help with OnLine Bill Pay or Biz Pay Call; (866) 348-6049 (between 7AM and 1AM ET)

Customer Service Representatives are available at (757)648-1700

By electronic mail:

Officers

Mike Ives President and CEO
Trent Dudley Executive Vice President & Chief Lending Officer
Leigh Keogh Executive Vice President & Chief Credit Officer
Melonie Whitehead Senior Vice President & Chief Banking Officer
Anne Vanderberry Senior Vice President & Chief Financial Officer
Eleanor Bolick Senior Vice President, Loan Administration Manager
Shelayne Boswell Senior Vice President, Commercial Credit Officer
Steve Kocen Senior Vice President, Business Banking Executive
Nancy McManuels Senior Vice President, BSA Officer,  ISO & Compliance Officer
Maureen Grover Vice President, Branch Banking Supervisor/ Exec. Assistant
Sharon Hostman Vice President, Deposit Ops Specialist, Security, Facilities, Vendor, Staffing Coordinator
Joyce Mirto Vice President, Loan Documentation Manager
Peter Reeves Vice President, Commercial Credit Officer
Jenny Robertson Vice President, Electronic Banking & Deposit Ops Spervisor
David Auth Assistant Vice President, IT Supervisor
Briana Cabiao Assistant Vice President, Client Service Manager
Pat Donnelly Assistant Vice President, Client Service Manager
Vicki Eicher Assistant Vice President, Client Service Manager
Dolores Fiorella Assistant Vice President, Client Service Manager
Loretta Jones Assistant Vice President, Loan Documentation Specialist
Lauren LaBonte Assistant Vice President, Client Service Manager
Shelby Maltese Assistant Vice President, Client Service Manager
Michele Mason Assistant Vice President, Commercial Credit Officer
Brenda Ragland Assistant Vice President, Senior Wire Administrator
Marie Stoneberger Assistant Vice President, Client Service Manager
Caroline Swao Assistant Vice President, Reporting Manager

The primary regulator for Heritage Bank, a State Member Bank, is the Federal Reserve System. The Federal Reserve Consumer Help Line is 888-851-1920 (Phone) or 877-766-8533 (TTY).

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