Contact Us

To reach us by phone:

Call our automated help line at (800) 790-6691

For Banking Centers (757)648-1700

To report a lost or stolen VISA Check Card call 1-800-554-8969 (available 24/7)

For help with OnLine Bill Pay or Biz Pay Call; (866) 348-6049 (between 7AM and 1AM ET)

Customer Service Representatives are available at (757)648-1700

By electronic mail:

Officers

  • Michael S. Ives, President, Chief Executive Office and Chief Lending Officer
  • Anne F Vanderberry, Senior Vice President & Chief Financial Officer
  • Leigh C. Keogh, Executive Vice President & Chief Credit Officer
  • Eleanor Bolick, Senior Vice President, Loan Administration Manager
  • Shelayne S. Boswell, Senior Vice President, Commercial Credit Officer
  • Jeffrey S. Creekmore, Senior Vice President, Business Banking Executive
  • Steven E Kocen, Senior Vice President, Business Banking Executive, Security Officer and Facilities Manager
  • Thomas C. Leffew, Senior Vice President, Real Estate Finance Credit Officer
  • Nancy T. McManuels, Senior Vice President, Bank Operations Manager and BSA Officer
  • Melonie Whitehead, Senior Vice President, Business Banking Executive - Financial District Banking Center
  • Sharon Hostman, Vice President, Banking Center Support Manager
  • Joyce Mirto, Vice President, Loan Documentation Specialist
  • Loretta Jones, Assistant Vice President, Loan Documentation Specialist
  • Lauren Delp, Assistant Vice President, Client Services Manager Lynnhaven Banking Center
  • Peter C. Reeves, Assistant Vice President, Commercial Credit Officer
  • Marie Stoneberger, Assistant Vice President, Business Banking Executive
  • Jamie Young, Assistant Vice President, Client Services Manager Hilltop Banking Center

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